Home / Frequently Asked Questions
    About Afton Graduated Compression About Our Products Proper Fit and Care

    Is Afton registered with regulatory agencies?


    Absolutely. Afton is registered with the Food and Drug Administration. Our hosiery products are listed as Class 1 support stockings. We take compliance with regulatory agencies very seriously and periodically perform both internal and independent testing on our socks to ensure they have the proper fit.

    What is special about Afton's socks?


    Not all compression socks are created equal. Afton is founded on over 30 years of medical experience with compression. We have seen them grow and evolve over that time and have developed them exactly the way we would make them for ourselves to wear, and for them to be manufactured in a way that is fair to all involved. A large part of making them a joy to wear is having fantastic designs that are fun to wear on a daily basis.

    What do you mean by Healthy, Quality, and Ethical production?


    We are nothing without our core values.

    Health is knit into our product. Our graduated compression socks are made to improve well-being and we have the listings to demonstrate it. And we go the extra mile, by having our products Oko-Tex certified not to have harmful chemicals.

    Quality is communicated right on the front of our packaging. Rather than hiding them in the back or in tiny text in the product, we proudly place the countries of design, development, and manufacture, as well as material content on the front of the packaging. You will feel the difference.

    Ethical production helps everybody rest easily at night. After visiting factories around the world, as well as the conditions in which they worked, we felt like we had to stand up for what we believe in, even if it meant slightly higher costs for us and more bureaucracy to overcome. We landed on Italian manufacturers who we have personally visited and share our values. They give their employees a living wage who, in return, dedicate their best to the product out of love and devotion. The extra effort is more than worth it.

    What are the benefits of compression?


    We are proud to note that graduated compression, when following the standards set by the FDA, have been documented by research to provide improvements to energy levels, reduction of fatigue, as well as prevention/treatment of minor vascular/skin disorders. For more details and references, see our About Our Socks page, or send us an email.

    How often do you recommend wearing compression?


    If you are wearing them for general purposes we recommend wearing five or more days a week, especially if you have a job and/or lifestyle that involves sitting or standing for long periods of time (ie a desk job, commuting, or a server’s job). We have designed the product to feel comfortable and reduce odor so you can wear them with ease all day and throughout the week.

    How durable are the products?


    We have designed our products with quality in mind. They should be, with proper wear and care, able to last for 6-12 months depending on how often each individual pair are used.

    How long will the odor-fighting properties of the Sterling Line last?


    The metallic silver fiber used in our Sterling Line should last 250+ washes. It is not a spray like many other products on offer and will not wash off after a couple washes (we tested the sprays and much prefer this silver fiber). It is also important to note that you absolutely should wash our Sterling Line socks regularly. We designed them to withstand long days with demanding hours. A few of our regular customers noted that the insides of their shoes were the source of persistent odor.

    Also, laying them in the sun both inside-out and normally will help keep odor out, as will freezing them.

    If any, what types of people with disease should NOT wear compression?


    If you have the following conditions, compression garments are not recommended: septic phlebitis, congestive heart failure, or advanced vascular disease. Please also use caution and consult with your physician if you have serious skin infections or allergies to certain fabrics.

    Our products provide as comfortable and invigorating a fit as we can, but please discontinue use if any discomfort or irritation occurs. If you are not certain that your existing conditions make you a great candidate for our products, please consult a physician first. As much as we appreciate your support and business, we appreciate your health more.

    What is the best way to put on my compression stockings?


    We have a page for just that!

    Afton products are made with a unique and proprietary blend of materials to maximize the ease with which you put on the garments, and feel great while wearing them.

    Donning your garment is very simple. Begin by turning them inside out, leaving just the toe and arch in place.

    Place your foot into the toe/arch (remember to keep the heel facing the floor), and snake your hands into the calf.

    Then, using your thumb and side of your index finger (or the tips if your nails are clipped) gently and firmly roll the garment up your leg. It is all downhill when you get past the heel. Donning gloves and apparatuses are available as well, for higher compression levels.

    How do I wash/care for my compression stockings?


    We have a page for just that too!

    We understand that your time and energy are valuable. The best way to care for your garment is by hand-washing them in cold or lukewarm water with a gentle detergent, and laying them flat to dry. With a washing machine, the Delicate, Gentle, Hand Wash cycles are recommended, with a separating back to keep them safe. We do not recommend machine drying. Do not iron, dry clean, or use additives. To help knock out odor, a few of our regular customers have also recommended laying them out in the sun both regularly and inside-out.

    My legs feel fine, can I still wear Afton compression?


    Absolutely, 18-22mmHg compression are excellent for light support. It is best to speak with a physician prior to use, as they are a medical device.

    How can I best choose the proper size of product for me?


    The best way to choose the proper size is with our size chart. Measuring leg circumference is by far the best method. Height and weight can also be used.

    What does mmHg mean?


    mmHg stands for millimeters of mercury, a standard measurement of pressure. 18-22 mmHg for example communicates that, given the proper sizing, there should be approximately 22mmHg of pressure around the ankle, grading down to a lower pressure of around 18mmHg higher in the garment. This graduated compression serves as the basis for the benefits of the garment.

    Compression is completely new to me, what level of compression should I wear?


    Our recommendation to new members of the compression community is to begin with the lightest level of compression, and experimenting. Most of us in the office wear 18-22 mmHg, it gives a pleasant amount of support for the right lifestyle. With some experience, give another compression level a month-long chance and see how you respond to it. If wearing for specific medical purposes, please consult with a physician.

    What new products are on their way?


    We are always crafting, researching, developing, and testing new products that we hope you will absolutely love. We are always open to suggestions and requests, and while we cannot guarantee that they will be fulfilled, we do promise to listen and consider them seriously and very much appreciate your input.

    Do changes to my weight affect my compression?


    Yes, as changes to your weight/build may affect the circumference of various parts of your leg, it is best to re-take your measurements if you have changed weight. This way your compression profile will best match your body, giving you the proper fit.

    Are compression products covered by my health insurance?


    Afton does not accept payment from insurance providers, however some insurance carriers and plans may provide reimbursement for the cost of compression stockings (provided they were prescribed by a physician and worn at a level of 18mmHg or higher). Contact your insurance provider to see if compression stockings may be covered within your plan.

    Are compression stockings Flexible Spending Account (FSA) eligible?


    Yes - Compression hosiery is reimbursable under Flexible Spending Accounts (FSA's)! This is great news if you are already enrolled or have access to a Flexible Spending Account through your employer. Your purchase of compression hosiery for yourself and/or your eligible dependent(s) can be reimbursed with pre-tax dollars when prescribed by a doctor. By using your flexible spending account, you save federal, state and Social Security (FICA) income taxes on the money you use to purchase compression hosiery as long as it is medically necessary and prescribed by a doctor. Some FSA administrators may also require the prescription include the medical necessity (i.e. diagnosis). Note: It is advisable to seek clarification from your Plan Administrator on what is considered an eligible expense.

    Can I track my order?

    Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ page should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!

    Where do you ship to?

    What are your shipping rates?